KPF Home Inspections is committed to ensuring the privacy and confidentiality of customer information. This Privacy Policy has been developed to clearly outline how personal data is collected, used, and protected.
The policy aims to provide transparency regarding data practices and to inform customers of their rights concerning their information.
Privacy Policy
Collection of Personal Information:
- KPF Home Inspections collects personal data as part of the inspection process, including contact details (such as name, email address, and phone number), property specifics, and payment-related information.
- This information is essential for scheduling inspections, facilitating communication with customers, and providing timely follow-up reports and results.
Use of Personal Information:
- The personal information collected is used exclusively to provide the agreed-upon home inspection services, which include scheduling, communicating, and delivering the inspection report.
- Customers' information may also be used for billing purposes, including sending invoices, receipts, or necessary follow-up communications related to the inspection process.
Dissemination of Information:
- KPF Home Inspections does not sell or rent customer information to third parties. However, in certain circumstances, personal information may be disclosed to third parties, such as contractors, specialists, or other service providers involved in the inspection process, provided their involvement is essential to completing the service. KPF Home Inspections will provide prior notification to the client should this be necessary.
- In addition, personal information may be disclosed if required by law or to protect the safety and integrity of the property inspection process.
- KPF Home Inspections ensures that any third parties involved in the dissemination of information adhere to the same privacy standards and protocols, safeguarding customers' confidentiality.
Confidentiality of Information:
- All personal and financial details are stored securely, with access restricted to only those who need the information to deliver services.
- The company ensures that all communication and data-handling practices comply with industry standards and legal requirements to protect customer confidentiality.
Estimated Turnaround Time:
- TREC Standards of Practice require that written reports are to be delivered within 48 hours of the completion of an inspection. KPF Home Inspections endeavors to deliver the written report to the client withing 24 hours of completing an inspection. Customers will be notified in advance if there is a delay or additional time is required for further analysis.
Security of Data:
- KPF Home Inspections employs advanced security measures to protect personal and financial data.
- Systems are routinely updated and monitored to ensure compliance with current data protection standards.
Customer Rights and Responsibilities:
- Clients can request access to their personal information at any time. In case of any inaccurate or outdated data, customers may request corrections.
- KPF Home Inspections respects customers' rights to monitor their personal information and it provides full transparency regarding how their data is used.
Retention of Personal Information:
- Personal information is retained only as long as necessary to provide services and comply with legal or regulatory requirements. The data is securely deleted or destroyed to protect customer privacy after the purpose is served.
Communication Preferences:
- Customers are given the option to choose their preferred method of communication, whether by email, phone, or other channels.
Changes to the Privacy Policy:
- KPF Home Inspections reserves the right to modify this privacy policy to ensure compliance with applicable laws and regulations. As laws evolve or new legal requirements arise, the privacy policy will be updated to reflect those changes, ensuring continued adherence to legal obligations.
- To maintain alignment with the latest industry standards, KPF Home Inspections may update the privacy policy as needed. This includes adjusting to emerging best practices in data security, privacy protection, and customer information management, ensuring the company’s practices remain in line with industry norms.
- As KPF Home Inspections' business operations or services evolve, the privacy policy may be revised to reflect these changes. This ensures that the policy accurately reflects any modifications in how customer information is collected, processed, or stored, in accordance with the company’s business practices.
Compliance with Industry Regulations:
- KPF Home Inspections is committed to maintaining compliance with all applicable privacy laws and regulations in the home inspection industry. This includes adhering to federal and state guidelines for protecting personal data and ensuring that all information is handled with care and by the highest standards of privacy.
If customers have any questions or concerns about privacy practices, they are encouraged to contact KPF Home Inspections. Protecting privacy is a priority, and the company strives to maintain a secure and transparent experience for all individuals interacting with its services.
By engaging with the services, customers acknowledge the terms of this policy and grant consent for the collection and processing of personal data as outlined.
Disclaimer: It is important to note that this policy does not account for unforeseen incidents or events not explicitly addressed within its provisions. KPF Home Inspections does not accept liability for circumstances that fall outside the scope of this Privacy Policy.